Month: May 2022

Inflection AI, the machine learning startup headed by LinkedIn co-founder Reid Hoffman and founding DeepMind member Mustafa Suleyman, has secured $225 million in equity financing, according to a filing with the U.S. Securities and Exchange Commission. The source of the capital isn’t yet clear — Inflection didn’t immediately respond to a request for more information
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If there’s one area that has thus far felt insulated from the global venture downturn, it’s infrastructure. Companies that offer banking as a service and help other businesses offer their own financial services and products in particular continue to rake in the dollars. The latest such company in Latin America is São Paulo-based Dock, which
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The customer experience is one of the most important focus areas for businesses. According to PwC, among all customers, 73% point to experience as an important factor in their purchasing decisions, behind price and product quality. But the pandemic increased the workload of support teams, making it more difficult to hire customer service agents and
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Cryptocurrency startup BVNK (pronounced ‘bee-vee-en-kay’) has closed a $40 million Series A funding round at a $340 million post-money valuation. Interestingly, Tiger Global is leading the round despite being in the news because they’ve experienced a $17 billion loss during this year’s tech stock sell-off. Other investors in today’s funding round include The Raba Partnership,
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Coinbase Global Inc. shares tumbled after first-quarter revenue missed estimates and the largest U.S. cryptocurrency exchange warned that total trading volume in the current quarter will be lower than in the first. Julie Chariell of Bloomberg Intelligence speaks on “Bloomberg Markets: The Close.”
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Facebook Pay will soon be renamed Meta Pay, according to a blog post written by Meta’s head of fintech, Stephane Kasriel. With the rebrand, the company is focusing on enhancing the payments experiences it already provides with Facebook Pay in regions where it’s seeing good adoption, as opposed to focusing on expanding to new countries.
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Offering a sneak preview of the Pixel 7 wasn’t enough, so Google’s really leaning in. Today at I/O, the company announced that it’s returning to the tablet business with a new device set for, get this, a 2023 launch. “Normally we wouldn’t tease a new product before it’s ready,” said Google’s hardware chief Rick Osterloh,
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As Snapchat’s app continues to grow, the company is turning to the open source community to help further improve its technology infrastructure. This morning, Snap announced it’s acquiring the Toronto-based KeyDB, the developer of an open-source, high-performance database, for an undisclosed sum. The startup’s six-person team, including its co-founders John Sully and Ben Schermel, will
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Grocery delivery unicorn Instacart filed privately to go public yesterday, a long-awaited event for the well-known private company. During its startup days, Instacart raised huge amounts of capital and grew rapidly. When the pandemic arrived, Instacart’s business turbo-charged as demand for its service reached a fever pitch. The last year has been less kind. Growth slowed as
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During the pandemic especially, it’s become overwhelming for small- and medium-sized businesses (SMBs) to answer all of their customer service requests. A Freshworks survey found that companies experienced a 71% increase in overall contact volume between February 2020 and January 2021, and expect it to increase further. At the same time, customers — while empathetic
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