Enterprise

New Relic, which has long been known for its observability platform, is entering the security market today with the launch of a new vulnerability management service. Aptly named New Relic Vulnerability Management, the service aggregates data from botth its own native vulnerability detection system and third-party tools, giving security, DevOps, SecOps and SRE teams a
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Lounge, a team communication startup that was looking to reimagine the future of work with features designed for remote and distributed workforces, has now found an exit after Slack entered its same market last year with competitive voice and video tools. Launched by former Life360 employees last year, Lounge confirmed it’s been acquired for an
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The Cloud Foundry Foundation today announced the launch of Korifi, a new developer experience that will offer a Cloud Foundry-compatible application platform on top of Kubernetes. Since its initial release more than 10 years ago, the open-source Cloud Foundry project has established itself as the go-to Platform as a Service (PaaS) for many larger enterprises
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Software apps are increasingly cloud-based, distributed, and updated at a breakneck pace. They’re growing more complex, in other words, which is becoming a major challenge for dev teams. A survey from Enterprise Strategy Group commissioned by Yotascale — which isn’t an impartial vendor, granted (if there is such a thing) — found that 84% of
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The customer experience is one of the most important focus areas for businesses. According to PwC, among all customers, 73% point to experience as an important factor in their purchasing decisions, behind price and product quality. But the pandemic increased the workload of support teams, making it more difficult to hire customer service agents and
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During the pandemic especially, it’s become overwhelming for small- and medium-sized businesses (SMBs) to answer all of their customer service requests. A Freshworks survey found that companies experienced a 71% increase in overall contact volume between February 2020 and January 2021, and expect it to increase further. At the same time, customers — while empathetic
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There’s an open secret in the battery startup world — everyone is pitching their cells as the ones to spur consumers to ditch their gas-guzzling SUVs for sleek, fast-charging electric vehicles with cross-country range, even if they’re really eyeing something else. Sure, some companies will leapfrog the steady 5% annual improvements that lithium-ion batteries have
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Software as a service has become the default for how organizations adopt and use apps these days, thanks to advances in cloud computing and networking, and the flexibility of pay-as-you-use models that adapt to the evolving needs of a business. Today, a company called Paddle, which has built a large business out of providing the
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Business intelligence is an increasingly well-funded category in the software-as-a-service market. By handling large amounts of data to analyze and benchmark lines of business, BI promises to help identify, develop, and otherwise create new revenue opportunities. Pervasive BI remains elusive, but statistics on the category reveal that about a third of employees use BI tools
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Cloudflare today announced that it’s collaborating with Deno, the development company behind the eponymous Deno runtime, and individual contributors of the Node.js open source project to create standards that enable developers to write code between Deno, Node.js, and Cloudflare’s serverless app platform, Cloudflare Workers. Cloudflare co-founder and CEO Matthew Prince says that the effort will
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